Heiniger offers a free returns service for all our handpieces. Using an online portal you can return clippers and shears that are under warranty and need servicing or sharpening without incurring a handling charge.
This is the returns link that all customers wishing to have a collection of clippers for service and repair should use https://www.royalmail.com/track-my-return#/details/8380
Routine servicing and maintenance, especially sharpening is crucial to animal health and customer welfare. This is why we have simplified and subsidised the process to offer a free returns service.
The new online returns portal enables you to register a product for a return quickly and easily. Use of the free return portal allows you to return your machine free of charge. It will be collected and tracked by Royal Mail and returned following inspection and agreement with the Heiniger team. It’s a completely free service.
Managing livestock is stressful enough without having to be concerned with time consuming and expensive administrative tasks. With our returns portal it takes minutes to log a return which will help you to get the most out of your Heiniger product without incurring handling costs.
Heiniger products are supplied with a two- or three-year warranty. During this period returns for repairs and maintenance are free through the returns portal.
